Residential Houseparent (Keyworker)

Within our residential setting we have some highly trained staff with a range of qualifications and many years of experience.  Each individual houseparent is equipped with their own set of excellent interpersonal skills and the ability to motivate, guide and support our children and young people.

On arrival each young person is allocated a houseparent, who will become their keyworker during their time at Furrowfield/Crossfield House. 

Our team of Houseparents are committed to our young people and aim to meet all aspects of their social emotional and mental health needs.

Crossfield House is an orderly homelike environment where our young people feel parented and safe with added emotional support to meet their needs.



Role of the Houseparent

  • Follow systems and procedures as outlined within residential policies
  • Welcome and settle in young people from school each day/wake and make sure they are ready for school in the mornings.
  • We monitor students at breakfast and dinner to ensure they are eating well, mixing with other young people and behaving well.
  • Check in and check out property on arriving and leaving Crossfield House on a weekly basis.
  • Liaise with senior staff members/school staff regarding the health and well-being of young people, within the setting.
  • Maintain accurate and up-to-date key worker files and young people’s records.
  • Have weekly keyworker sessions with young people to celebrate success and discuss any concerns that they may have.
  • Be a “mum” or “dad” to all young people, particularly if they are not used to being away from home; ensuring that they are clothed correctly, hygiene standards are maintained, and they are organised and ready for school.
  • Supervise young people during social time, as well as assisting with activities, homework and visits.
  • Liaise with parents/carer’s and other services involved with our young people.



Crossfield House-Residential Houseparent Evening Duty Rota






Mr Andy Mitchell, Head of Care

Mrs Susan Black,

Deputy Head of Care

Mr Andy Mitchell, Head of Care

Mrs Susan Black,

Deputy Head of Care

Young people go home at end of school day.

Mr P. Agar

Mr A. Tiplady

Mr P. Agar

Mr A. Tiplady


Mr R. Mallett

Mrs H. Osborne

Mr M. McLeod

Mr A. Bell


Miss N. Gardner

Mr R. Taplin

Miss K. Grabiarz

Mrs L. Fairless


Staff from the previous evening remain on duty and are available to support our young people the following morning.


Within our residential setting our young people thrive on the support from our Houseparents’.  They receive great experiences and are taught new skills from our committed staff team.